We want you to love your new purchase! If you're not completely satisfied, let us take care of it. Lucky Goat gladly accepts returns within 15 days from the date your order is shipped. Items must be unused, used items will not be refunded under no circumstance. If there's a factory issue send a photo of the defect within 72 hours from the delivery date.
Please note: Unless you receive an incorrect item or your item arrives damaged, we do not accept returns on items marked as Final Sale.
Returns received after the 15-day return period are accepted at our discretion. If a late return is accepted, partial refunds are applied to both mail-in and in-store returns received after 15 days from the original ship date. Accepted late returns will be subjected to a partial refund of 50% of the original sale prices. For costumers registered on getluckygoat.com, this will appear on your Orders page as "late-return fee".
At Lucky Goat stores and getluckygoat.com, we work hard to offer competitive prices on everything we sell. With this effort in mind, we do not price match or make adjustments, as our prices change often to ensure the best possible value, every day.
All returns will be refunded to your original form of payment.
Still have questions? We're available to assist you by email from 9AM to 5PM PST, Monday through Friday. Use the information below or visit our Contact Us page to connect with us.